RoboForm Manual for Android
Current through RoboForm Version 9.7.1. To access the most up-to-date information about the current version of RoboForm visit our Help Center.
Printable Manual is available in PDF
Table Of Contents
Chapter 1: Installation and Account Setup
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Install the RoboForm Password Manager app via the Google Play Store on your Android device.
https://play.google.com/store/apps/details?id=com.siber.roboform.
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You will then be prompted to either create your RoboForm account or log in to an existing account.
If you already have an account, choose the option to log in and skip to step 5.
If you do not already have an account, select the option to create a new account and steps 3 and 4 will guide you through the process.
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Enter the email address you would like to use with your account, and your first and last name.
Then, tap the blue "Continue" button.
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Enter a secure Master Password that you will be able to remember. After entering your new login information, tap the blue "Create New Account" button.
NOTE: If you forget your Master Password, you can reset it through the RoboForm mobile app without losing your data.
Tap here for our tutorial on enabling the Master Password Restore feature on Android.
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You will now be on a screen confirming that your RoboForm account was successfully created.
You will also see an important reminder to memorize your Master Password. Tap the blue "Get Started" button.
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You will then be prompted to select a method to unlock your account.
This is an optional additional security measure that allows you to bypass the need to type out your Master Password every time you unlock the app.
You can choose to create a 4-digit PIN or use Biometrics (if your device supports it).
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Next, make sure to enable Autofill. This will allow RoboForm to autofill on all supported apps and browsers.
How to Enable Android Native Autofill.
After you have completed these steps, RoboForm is ready for use.
Chapter 2: Key RoboForm Terms
- Login - RoboForm saves passwords into what we call a Login. Logins allow you to log in to a site with only one tap. After saving a Login, RoboForm will offer to fill your Login details automatically when you visit the sign-in page for the site again.
- Bookmarks - Bookmarks are websites and web pages you can save to RoboForm, similar to a Bookmark on your browser. Creating a Bookmark leaves you one tap away from your favorite web pages.
- Identity - Your Identity is your personal profile. RoboForm can use Identities to automatically fill in web forms, such as an online checkout. Identities consist of the following categories: Person, Address, Credit Card, Bank Account, Business, Passport, and Car.
- Contact - A Contact is like an Identity but is not used for form filling. Instead, it is used to lookup other people’s personal data such as their name, phone number, address, etc. Contacts are found in the All menu.
- Safenote - You can store frequently-used text into what we call a Safenote. Safenotes provide storage for important information that is not automatically stored in Logins or Identity such as lock key combinations, secret family recipes, and software activation codes.
- RoboForm Data - All of your RoboForm items - your Logins, Bookmarks, Identities, Contacts, and Safenotes - make up your RoboForm Data.
- Folder - All of your RoboForm items can be categorized in Folders. Any item of RoboForm Data can be organized into Folders, including other Folders.
- Master Password - This is the main password that unlocks all of your RoboForm Data for use. Do not forget your Master Password! We do not store it and will not be able to recover it for you if you lose it.
NOTE: If you forget your Master Password, you may be able to reset it through the RoboForm mobile app without losing your data.
Tap here for our tutorial on enabling the Master Password Restore feature on Android.
- Start Page - The Home page of the RoboForm app.
- Logins Menu - All of your Logins are organized in the Logins Menu. This menu can be found on the Start Page.
- Bookmarks Menu - All of your Bookmarks are organized in the Bookmarks Menu. This menu can be found on the Start Page.
- Identities Menu - All of your Identities are organized alphabetically in the Identities Menu. This menu can be found on the Start Page.
- Safenotes Menu - All of your Safenotes are organized alphabetically in the Safenotes Menu. This menu can be found on the Start Page.
- Fill Logins Tab - In the RoboForm Browser, the Fill Logins tab finds which Login is the best fit for the web page you are visiting.
- Identity Tab - The Identity Tab shows Identities that can fill forms on the web.
- Help Menu - This menu has all the resources that will help you understand how to use RoboForm, including links to this manual, FAQs, the RoboForm website, Customer Support, and more.
- AutoSave Dialog - When AutoSave is enabled, this tool automatically pops up and offers to save Logins or Bookmarks for a web page.
- RoboForm Password Generator - A tool which allows you to generate a random and secure password. It has customizable parameters to ensure that, no matter what the password requirements of a website are, you will be able to generate a password which complies. This feature can be found in the Tools tab.
- RoboForm Authenticator - The RoboForm Authenticator allows you to use RoboForm as a two-factor authenticator for other sites and apps. This feature can be found in the Tools tab.
- Sharing Center - The Sharing Center provides a simple way to securely share or send RoboForm data items (Logins, Identities, or Safenotes) to another RoboForm user. This feature can be found in the Tools tab.
- Security Center - The Security Center is a tool that allows you to evaluate the strength of your passwords. This feature can be found in the Tools tab.
- Number of Compromised or Weak passwords
- Number of Duplicated Logins (username and password combinations)
- Number of Unique passwords
- Strength of individual passwords
- Emergency Access - Emergency Access allows you to select a trusted contact to securely obtain access to your RoboForm Data in the event of death, incapacitation, or simply as a method of account recovery. More than one Emergency Contact can be selected, with the option to vary the waiting period before providing access. Emergency Access can be revoked at any time. This feature can be found in the Tools tab.
Chapter 3: Logins
Use Logins to store data that is specific to a web site; data such as Usernames, Passwords, Survey fields, Win32 applications logins (e.g., Skype), etc.
Essentially, you can save any form data to Logins and use it to automatically fill any form later.
NOTE: You will need to enable and use Android Native AutoFill for all of RoboForm's functions to work properly.
Please tap this link and follow the instructions in order to do so.
Creating Logins
Creating a Login within the RoboForm browser using AutoSave
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Open the RoboForm application on your Android device. Then, use the RoboForm browser at the top of the screen to
navigate to the sign-in page for the site you wish to save a Login for.
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Enter your username and password and tap the "Sign In" or equivalent button on the site you wish to create a Login for.
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RoboForm will prompt you to save the Login. Tap the blue "Save" button.
Creating a Login Within an Alternative Browser Using AutoSave
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Navigate to the site/app that you would like to log in to. Then, tap inside the username or password field, and select
"New Login" above the keyboard to open the save dialogue.
NOTE: The "New Login" option may not be immediately visible. If you do not see the "New Login" option, swipe
right on the bar above the keyboard to reveal it.
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Choose a name for the Login, enter your username and password, and select the folder where you would like to store
the Login. Choose whether you would like to add the Login to your Pinned list using the "Pin" option. Leave any notes
you wish in the notes field. Then, tap the "Save" button.
Manually Creating a Login
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Open the RoboForm Android application. At the bottom of the Logins tab, tap the [ + ] button.
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You will be prompted to enter the Domain or App name into the search field at the top of the screen. Enter it and select
the appropriate result from our list of popular Logins.
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Choose a name for the Login, enter your username and password, and select the folder where you would like to store
the Login. Choose whether you would like to add the Login to your Pinned list using the "Pin" option. Leave any notes
you wish in the notes field. Then, tap the "Save" button.
Using Logins
Logging in to a Site Through the RoboForm App
NOTE: You will need to enable and use Android Native AutoFill for all of RoboForm's functions to work properly.
Please tap this link and follow the instructions in order to do so.
Method 1:
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Open the RoboForm app, and tap the Logins tab. Then, tap the Login for the site you would like to log in to. For
example, a Login for Walmart.com.
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RoboForm will automatically take you to the site's sign-in page and fill the login form.
Method 2:
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Using the RoboForm browser, navigate to the sign-in page of the site that you would like to log in to.
The RoboForm AutoFill icon will appear next to the username or password field. Tap this icon, and then tap the Login
you wish to use.
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RoboForm will automatically fill and submit your login credentials.
Logging in to a Site Using an Alternative Browser
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Open your browser app and navigate to the sign-in page of the site you would like to log in to. Tap inside the username
or password field. Then, tap the "Log In" button in the bar above your keyboard.
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Input your RoboForm PIN.
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Tap the appropriate Login from the menu.
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RoboForm will automatically fill in your credentials. Once your credentials have been filled, tap the "Sign in" or
equivalent button.
Logging in to an App Using RoboForm
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Open the app that you would like to log into. Then, go to the sign-in page and tap inside the username or password
field. Then, tap the "Log In" button in the bar above your keyboard.
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You will be prompted to enter your PIN.
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Tap the appropriate Login from the bar above the keyboard.
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RoboForm will automatically fill your login credentials. Once your credentials have been filled, tap the "Sign in" or
equivalent button.
Chapter 4: Bookmarks
Use Bookmarks to store web addresses (URLs) in order to be one tap away from your favorite pages and articles.
Saving Bookmarks
How to Save Bookmarks
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Open the RoboForm app and go to the “All” tab. Then, tap the blue [ + ] button in the bottom right corner.
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Name your Bookmark, select which Folder you would like to store it in, and select whether or not you would like to add
it to your Pinned list. Then, tap the blue “Save” button in the top right.
You can find your saved Bookmarks in the RoboForm Extension, the Start Page, the RoboForm Menu Bar Icon, or the
RoboForm Editor.
Using Bookmarks
In the RoboForm App, Bookmarks are stored in the “All” menu.
NOTE: You may need to sort by A-Z to see your Bookmark if it is not a popular or recently used item.
Then, tap your desired Bookmark. RoboForm will open the Bookmark in a new tab.
Pressing and holding on an individual Bookmark in the extension will give you the following options:
- Go To - Opens the web page in a new tab.
- Copy URL - Copies the URL of the Bookmark to your clipboard.
- View - Opens the Bookmark on the Start Page for you to view.
- Edit - Opens the Bookmark on the Start Page for you to edit.
- Rename - Allows you to rename the Bookmark.
- Delete - Deletes the Bookmark.
- Send… - Allows you to send the Bookmark to another RoboForm user.
- Sharing… - Allows you to share the Bookmark with another RoboForm user.
- Add to Pinned - Adds the Bookmark to your Pinned list.
Chapter 5: Safenotes
Use Safenotes to store any text data or anything that RoboForm could not save into Logins. Some example Safenotes could include:
- Safe lock combinations.
- WiFi router Passwords.
- Software activation codes.
- Secret family recipes.
How to Create a New Safenote
In the RoboForm app, Safenotes are stored in the “Safenotes” tab.
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Tap the blue [ + ] button in the bottom right corner of the Safenotes menu.
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Choose a Name for the Safenote, select the folder which you would like to store it in (by default, the Home folder will be
displayed), and enter in the text you would like to store within the Safenote. Then, tap the "Save" button in the upper
right corner.
How to View Safenotes
Tap the Safenote in the “Safenote” tab.
RoboForm will allow you to view your Safenote.
In the RoboForm Menu Bar icon, there are options to sort your Safenotes by:
- Popular (popularity)
- Recent (recently used)
- A-Z (alphabetical)
Options for Safenotes
Pressing and holding on a Safenote will provide you with the following options:
- View - Opens the Safenote in a new tab.
- Copy Text - Copies the text of the Safenote to your clipboard.
- Rename - Allows you to rename the Safenote.
- Delete - Deletes the Safenote.
- Send… - Allows you to send the Safenote to another RoboForm user.
- Sharing… - Allows you to share the Safenote with another RoboForm user.
- Add to Pinned - Adds the Safenote to your Pinned list.
Chapter 6: Identities
Identities are profiles containing personal data which you can save within RoboForm. RoboForm can automatically fill
non-password forms (e.g., Online Shopping Checkouts, Sign Up Forms) with information from your saved Identities.
Creating an Identity
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Open the RoboForm app, and select the "Identity" tab.
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Tap the dropdown at the top of the page.
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Select “Create New Identity” at the bottom of the list of your Identities.
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The "New Identity" window will appear. Fill out the Name, select the appropriate Country, and choose the folder you
would like the Identity to be stored in. You may also select if you would like to add the Identity to your Pinned list.
Once you have filled out this information, tap the "Save" button.
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Within your identity, you can include the following categories of information:
- Person - Personal information for the Identity
- Business - Workplace information for the Identity
- Passport - Passport details for the Identity
- Address - Address for the Identity
- Credit Card - Credit card details for the Identity
- Bank Account - Banking information for the Identity
- Car - Vehicle details for the Identity
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To edit the information for a category, tap the category you would like to edit. Then, tap the 3 dots in the upper right
corner and select “Edit” from the menu. Tap the "Save" button once you are finished.
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When you are finished entering the information, your Identity is ready for use.
Using an Identity
Having your information stored in an Identity can be useful for a number of reasons, such as filling out shipping and billing
information, filling out medical forms, and even entering sweepstakes.
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Navigate to a website which contains forms you need to fill out, and either tap the RoboForm autofill icon or the Fill
button in the bottom right.
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Tap the Identity you wish to fill from.
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The information saved within that Identity will automatically be filled into the appropriate lines within the form.
NOTE: In many instances, you will need to fill forms across multiple pages. If the checkout process is done across multiple
pages, continue to fill from the appropriate Identity whenever a blank form is present. RoboForm will automatically fill in the
appropriate information.
You can use Selective Form Filling if you would like to fill a select amount of fields on a web page (not all of them). You can
do this by selecting (highlighting) the part of the web page that you want to be filled before tapping the AutoFill icon or Fill button.
RoboForm will only fill the fields that you have selected.
Identity Options
Tapping the 3 dots in the upper right of an Identity in the Identity menu will give you the following options:
- Create a shortcut on home screen - Creates a shortcut to the Identity on the Home screen.
- Rename - Allows you to rename the Identity.
- Move - Allows you to change the folder the Identity is located in.
- Change Country - Allows you to change the Country associated with the Identity.
- Clone - Allows you to duplicate the Identity.
- Delete - Allows you to delete the Identity.
- Send - Allows you to send the Identity to another RoboForm user.
- Share - Allows you to share the Identity with another RoboForm user.
Chapter 7: AutoFill Dialog
AutoFill is an optional function that automatically fills forms (Logins or Identities) when you visit a website. It appears as a
RoboForm icon on the side of a field.
How to Enable AutoFill
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Open the RoboForm app and tap the 3 dots in the upper right corner, then select "Settings".
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Tap "Integration" in the Settings menu.
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Tap the "Native Auto-fill" option.
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You will be brought to the Android Auto-fill service page. Tap the toggle to the right of "Google" to turn it off. Then, tap
the toggle to the right of the "RoboForm" option.
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You will be prompted to confirm that you trust RoboForm, tap "OK" on this prompt.
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Next, tap the "Preferred service" option.
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Tap the "RoboForm" option.
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You will be prompted to confirm that you trust RoboForm, tap "OK" on this prompt.
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RoboForm for Android is now ready to create and save Logins on browsers and apps.
How to Use AutoFill
Using RoboForm to AutoFill within the RoboForm Browser
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Open the RoboForm application on your Android device. Navigate to the site using the RoboForm browser.
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Tap the "Fill From" button in the bottom right of the screen.
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Select the Login you would like to use.
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RoboForm will automatically fill the login form. Once your credentials have been filled, tap the "Sign in" or equivalent
button.
Using RoboForm to AutoFill within an Alternative Browser
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Open your browser app and navigate to the sign in page of the site you would like to log in to. Tap inside the username
or password field. Then, tap the "Log In" button in the bar above your keyboard.
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Input your RoboForm PIN.
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Tap the appropriate Login from the menu.
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RoboForm will automatically fill in your credentials. Once your credentials have been filled, tap the "Sign in" or
equivalent button.
Using RoboForm to AutoFill within an App
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Open the app that you would like to log in to. Go to the sign in page and tap inside of the username or password field.
Then, tap the "Log In" button in the bar above your keyboard.
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You will be prompted to enter your Face ID or your PIN.
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Tap the appropriate Login from the menu.
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RoboForm will automatically fill and submit your login credentials.
Chapter 8: Password Generator
The RoboForm Password Generator is a powerful tool which allows you to generate random and secure passwords. It has
customizable parameters to ensure that, no matter what the password requirements of a website are, you will be able to
generate a password which complies.
Using the Password Generator When Creating a New Account
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Using the RoboForm browser, go to the website you wish to create an account for and navigate to their Account
Creation page. For example: Walmart.com. Enter the required information for account creation. When you reach the
"Password" field, tap the “Generate” button at the bottom of the screen.
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Tap the "Copy" icon and the newly generated password will be copied into your clipboard.
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Paste the generated password from your clipboard into the new password field.
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Save the new password to your account.
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The RoboForm autosave dialogue will appear offering to save the account credentials as a new Login. Confirm that the
information is correct and that the Login's name and folder placement are to your specifications. Then, tap the "Save" button.
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RoboForm will present you with a window confirming that the new password was saved.
NOTE: If the RoboForm autosave dialogue does not appear, you will need to save your new password manually. For
information on how to save a Login manually, go to Chapter 3: Logins.
Using the Password Generator to Update an Existing Password
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Using the RoboForm browser, log in to the account you want to update the password for and navigate to the page which
allows you to change the password for your account. Then, tap the “Generate” button at the bottom of the screen.
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Tap the "Copy" icon and the newly generated password will be copied into your clipboard.
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Paste the generated password from your clipboard into the new password field.
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Save your new password.
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The RoboForm autosave dialogue will appear offering to save the new password to your Login. Tap the "Save" button.
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RoboForm will confirm that the new password was saved.
NOTE: If the RoboForm autosave dialogue does not appear, you will need to save your new password manually. For
information on how to save a Login manually, go to Chapter 3: Logins.
Customizing Password Generation Parameters
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Open the RoboForm app and tap the “Tools” tab in the bottom right corner of the screen. Then, select “Password
Generator” from the Tools menu.
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Here, you will see the RoboForm Password and Passphrase Generators and will have access to their customizable
parameters.
- At the top of the screen, you will see the currently generated password, and its strength rating below it.
- Tapping the Copy icon (two overlapping sheets) will copy the generated password to your clipboard.
- Tapping the Refresh icon (circular arrow) will generate a new password with the current parameters.
- Advanced Options:
- You can change the character length of the generated password by adjusting the number in the "Number of
Characters" field.
- Restore Defaults allows you to restore the Password Generator to its default settings.
- Show History allows you to view previously generated passwords.
- You can choose to allow or exclude numbers, uppercase letters, and/or lowercase letters by toggling on or off their respective options.
- You can choose to only use hexadecimal characters by toggling on the "Hexadecimal 0-9, A-F" option.
- You can choose to allow or exclude characters with similar appearances (e.g., 1 and I) by toggling on or off the "Exclude similar" option.
- You can choose to allow or exclude special characters and have the ability to specify which special characters to use.
- Passphrase Generator Options:
- You can change the number of words in the generated passphrase by adjusting the number in the "Number of
words" field.
- You can use any character of your choice as a delimiter using the "Word separator" option.
- You can choose to have the first letter of each word in the passphrase be capitalized using the "Capitalize first
letters" option.
- You can choose to include numbers in your passphrase using the "Add numbers" option.
- Restore Defaults allows you to restore the Password Generator to its default settings.
- Show History allows you to view previously generated passwords.
Chapter 9: Authenticator
The RoboForm Authenticator allows you to use RoboForm as a two-factor authenticator for other sites and apps. This allows
you to contain both your login credentials and authentication code in one place, instead of having to use a third-party
authentication app.
Logins you save an Authentication code for will be located in the Authenticator tab in the RoboForm app.
How to Use RoboForm as a 2FA Authenticator for Other Sites and Apps
RoboForm offers built-in 2FA services which allow for a more efficient login experience.
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Log in to the account you wish to enable two-factor authentication for and go to your account's settings. Once there, find
the option to enable two-factor authentication.
NOTE: Not every site will have the option to enable two-factor authentication.
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You will be presented with a 2FA (two-factor authentication) key. Copy this key to your clipboard.
NOTE: Not every site will offer a 2FA key.
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On your Android device, open the RoboForm app and press and hold on the Login you wish to activate 2FA for.
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Tap the "View" option.
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Underneath your login credentials, you will see an option to enable two-factor authentication for this Login. Tap the
green [ + ] button, or tap the QR code button to scan a site's QR code.
NOTE: You can also scan a QR code by tapping the "Authenticator" tab at the bottom of the screen, and then tapping
the blue [ + ] button in the bottom right corner.
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Enter the 2FA key you copied earlier into this window and then tap the blue "Done" button in the lower right-hand corner.
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RoboForm will now present you with a time-sensitive verification code. In order to finish enabling two-factor
authentication for this Login, copy this code and enter it back on the account settings page for the Login in question.
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After you have successfully enabled two-factor authentication, you will be able to use RoboForm to enter your 2FA code
for you when logging in to this account.
To view a list of all your 2FA codes, open the RoboForm app and tap the “Authenticator” tab in the lower right.
Chapter 10: Sharing and Sending
The RoboForm Sharing and Sending feature allows you to securely share RoboForm Data (items or folders) with others.
Sharing and Sending uses a Public-Private Key Encryption which replaces the risky practice of sharing your Master Password
or emailing sensitive data.
If your recipient does not have a RoboForm Account, they will receive an email with instructions on how to create a free
RoboForm account.
Sharing
Sharing RoboForm Data is similar to sharing a Google Doc - the shared data is updated to any changes (e.g., changing a
password), and access to the shared data can be revoked at any time. The sharer may choose multiple recipients.
How to Share Individual RoboForm Items
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Open the RoboForm app and press and hold on the item you want to share. Then, select “Share” from the menu.
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The RoboForm Sharing screen will open. Enter the recipient's email and tap the "Send" (paper airplane) button. Multiple
recipients can be selected.
- If the recipient has received and accepted the request: Their name and email will be listed under "Who Has Access" (e.g., Jane Doe).
- If the recipient hasn’t received the request: Their status will be "Pending Invitation."
- If the recipient denies the request: Their name will be removed from "Who Has Access."
To revoke Shared Data, tap the X on the far right of the recipient's entry.
Shared Folders
A Shared Folder containing multiple RoboForm items is similar to a shared folder in Google Drive. Access to the shared item
can be revoked at any time. The sender may choose multiple recipients.
NOTE: RoboForm Premium users can only create 2 shared folders. RoboForm for Business Users can create multiple shared
folders.
How to Create a Shared Folder
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Open the RoboForm app and tap the “Tools” tab in the bottom right corner. Select “Sharing Center” from the Tools
menu.
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Ensure you are on the “Shared By Me” tab. Then, tap the [ + ] button in the lower right-hand corner of the Sharing
Center.
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Name the Folder as you wish and then tap the “Create” button.
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Enter the email address of the recipient. Then, select the access level you wish to grant them:
- Full control: Full access rights. The recipient can view and edit items, adjust permission levels, and add or remove recipients.
- Read and write: The recipient can view and edit items, and changes will propagate to others.
- Log in only: The recipient can use the login credentials but cannot edit or share them.
How to Add RoboForm Items into a Shared Folder
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Press and hold on the item you want to add to your shared folder. Select “Move” from the menu.
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Select the Shared Folder you want to add the item to.
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The user you shared the folder with will receive a message notifying them. Upon selecting “Accept,” the folder and its
contents will be shared.
Sending
Sending RoboForm Data is similar to sending an email. The RoboForm data is sent once, and any changes won’t be updated
(e.g., changing a password) to the recipient. Access to the sent data cannot be revoked. You can send an item to multiple
recipients.
How to Send Individual RoboForm Items
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Press and hold on the item you would like to send. Then, select “Send…” from the menu.
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The RoboForm Sending screen will open. Enter the recipient's email and tap the "OK" button.
Chapter 11: Emergency Access
In case of an emergency, such as incapacitation or death, it could be vital to have a trusted person obtain access to your
medical, financial, and other important information stored in RoboForm. With Emergency Access, you can set up measures for
a pre-approved contact to securely receive access to your RoboForm Data after a certain time period passes.
Emergency Access uses public-private key encryption, similar to our Sharing and Sending features. This allows for secure
access by the recipient without the grantor's Master Password.
To open Emergency Access and its settings, open the RoboForm app and tap the “Tools” tab in the bottom right corner. Then,
select “Emergency Access” from the menu.
This will bring you to the Emergency Access page.
Make sure to set up Emergency Access as soon as possible to ensure you are prepared for an emergency. Setting up
Emergency Access is explained below.
How to Set Up and Use Emergency Access
-
Open the RoboForm app and tap the “Tools” tab in the bottom right corner. Then, select “Emergency Access” from the
Tools menu.
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Then, tap the blue [ + ] button in the lower right.
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Enter the email and desired timeout period for your Emergency Contact.
- The timeout period is the amount of time that the grantor of Emergency Access has before they are able to decline the
Emergency Contact's request for access. If the grantor does not decline or respond before the timeout period lapses,
the Emergency Contact will receive access to their RoboForm Data.
- NOTE: Before you invite someone, make sure they have an existing RoboForm account. Emergency Access will not
send an invitation to an email that is not already associated with a Free or Premium account. In order to use them as
your emergency contact, have them create an account through installing RoboForm from
https://www.roboform.com/download or through RoboForm Online.
Timeout periods to choose from are:
- Immediately
- 12 hours
- 24 hours
- 2 days
- 3 days
- 7 days
- 14 days
- 30 days
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When you are done entering the Email and Timeout period, tap the blue "Add Contact" button. After tapping "Add," the
invited Emergency Contact will appear under the "My Contacts" tab.
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The invited Emergency Contact will also be notified of the pending invitation via email, within the RoboForm interface,
and in the "I'm Contact For" tab on the Emergency Access page, where they can choose to accept or reject the
invitation.
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The Emergency Access grantor will be notified when the invited Emergency Contact accepts or declines the invitation.
The grantor will need to log in and/or sync the account after the invitation has been accepted.
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Upon accepting the invitation, Emergency Contacts have the option to request access to the grantor's RoboForm
account data.
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Once the Emergency Contact sends the access request, they will receive confirmation of the sent request via email and
within RoboForm's interface; the timer starts counting down the preset timeout period.
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As soon as the Emergency Contact requests access, the Emergency Access grantor is notified via email and within
RoboForm's interface. They now have the option (within the preset timeout period) to manually grant, revoke, or not
respond to the pending request.
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If the request is manually granted or no reply is provided within the preset timeout period, the Emergency Contact will
receive access to all of the grantor's RoboForm account data. The request for access can also be rejected by the
Emergency Access sender within the same preset timeout period. In the case of rejection, the Emergency Contact will
be notified, and no data will be shared.
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The Emergency Contact can access the grantor's data through the Emergency Access page on the Start Page by
tapping the "I'm Contact For" tab, tapping the 3 dots on the right of the account you are the Emergency Contact for, and
selecting "Get Data" from the menu.
The Emergency Access grantor's account data will open in view-only mode with an option for the Emergency Contact to
also download specific items or the entire Emergency Access sender's RoboForm account data. The downloaded data
will show up in the Emergency Contact's RoboForm account under a folder named after the grantor's email.
Chapter 12: Security Center
The Security Center identifies whether your passwords stored in RoboForm are unique, complex, and randomly generated.
It also suggests which of your passwords should be changed and made stronger.
The Security Center is located in the “Tools” tab in the bottom right corner.
Security Score
What is the Security Score?
The Security Score represents the collective strength of all of your individual passwords. It is made up of an overall score out
of 100, a rating (e.g., “Good”), and a recommendation of how to improve the score. The rating of the Security Score is divided
into sections: Low (0-25%), Average (26-50%), Good (51-75%), and Excellent (76-100%).
How is my Security Score calculated?
Your Security Score is calculated based on the following factors:
- Number of Compromised or Weak passwords
- Number of Duplicated Logins (username and password combinations)
- Number of Unique passwords
- Strength of individual passwords, which is based on:
- Password strength evaluation by zxcvbn algorithm
- Checking the password against our Compromised Passwords base
- Checking whether the password is re-used
There are four possible password strengths:
- Strong: Considered Strong by zxcvbn, not in the Compromised Passwords base, and used only once.
- Good: Considered Good by zxcvbn, not in the Compromised Passwords base, and used only once.
- Medium: Considered Medium by zxcvbn, not in the Compromised Passwords base, and used only once.
- Weak: Passwords can be weak for several reasons, such as being weak by zxcvbn, in the Compromised Passwords base,
or reused across multiple domains.
Security Center Overview
Once in the Security Center, you will see your Security Score displayed at the top of the window, with the individual password
breakdown below. Tapping "Show more" beneath your Security Score will present you with a more detailed breakdown of the
strength of your passwords.
Password strength for individual passwords is calculated using an algorithm based on zxcvbn. Logins can be sorted based on
Name, Password Strength, or Age (starting with when they were stored in RoboForm).
NOTE: Sorting by age is only possible in the Weak, Reused, and All tabs.
Tabs in the Security Center
- Compromised: Contains passwords that have been exposed in data breaches.
- Weak: Contains passwords with a weak strength score. Update these using the RoboForm Password Generator.
- Reused: Contains passwords reused across multiple Logins, grouped by their respective Logins.
- All: Contains all your RoboForm Logins along with their Password Strength and Age.
- Complete Duplicates: Logins with identical usernames and passwords, allowing for easy deletion.
- Excluded: Logins you have excluded from your Security Score calculation.
Compromised Passwords
What is a compromised password?
A compromised password is one that has been exposed in a documented data breach. RoboForm checks against a list maintained
by Have I Been Pwned (HIBP).
How to update compromised passwords:
- Open the RoboForm app, tap the “Tools” tab, and select “Security Center.”
- Navigate to the “Compromised” tab and tap the Login to update.
- Go to the site’s “Change Password” menu and use the RoboForm Password Generator to create a new password.
For more information on using the Password Generator, refer to Chapter 8.
Improving Your Security Score
Improving your Security Score involves updating compromised, weak, reused, or duplicated passwords. Use the RoboForm Password
Generator to create strong, unique passwords.
Chapter 13: Settings
The Settings menu contains all the options and settings for the RoboForm application.
You can open the Settings menu by tapping the 3 dots in the upper right corner and selecting “Settings” from the menu.
Settings Overview
The Settings menu is split into two sections:
- Initial Page: Displays the navigation tabs: General, Integration, Security, Account & Data, and Advanced.
- Selected Tab: Shows the settings available for the selected navigation tab. Any changes made are automatically saved.
Account
- Email: Displays the email address associated with your account.
- License Info: Displays your account’s subscription info.
- Sync Automatically: Toggle automatic syncing of RoboForm data between devices.
- Backup and Restore: Create a backup or restore your RoboForm data.
- Change Account: Switch to a different RoboForm account.
- Log Out: Logs you out of your account.
- Delete My RoboForm Account: Permanently delete your account.
General
- New Tab Starts With: Choose the default view for new tabs (e.g., Popular Logins, Pinned Items).
- Last State Timeout: Set how long RoboForm waits before timing out.
- Language: Select the app language.
- Add Authenticator Shortcut to Homescreen: Adds a shortcut for the RoboForm Authenticator.
- Color Theme: Choose the app color theme.
- Tap on Login Action: Customize what happens when you tap a Login.
- Import Passwords from Chrome: Import saved passwords from Chrome.
- Disable Analytics and Crash Reporting: Toggle analytics and crash reporting.
Security
- Auto-Logout After: Set how long before RoboForm automatically logs out.
- Allow Screenshots: Enable or disable screenshots within the app.
- Start with Recent Tabs: Open recent tabs on startup.
RoboForm Unlock Mode
- Unlock App By: Select the unlock method (e.g., Master Password, PIN Code).
- Biometrics: Toggle Face ID as an unlock method.
- Change PIN: Update your PIN code.
Automatic Lock
- Lock on Exit: Set how long before RoboForm locks after exit or screen turn-off.
- Auto-Lock Time: Specify the auto-lock duration.
Master Password
- Wipe Local Data: Clear all local RoboForm data after 5 failed login attempts.
- Master Password Restore: Enable/disable the Restore feature.
- Change Master Password: Reset your Master Password.
How to Change Master Password
- Go to the “Settings” menu.
- Tap "Security," then select "Change Master Password."
- Enter your current password, create a new secure password, and confirm.
Integration
- Native Autofill: Enables RoboForm AutoFill.
- Show Inline Suggestions: Displays suggestions above the keyboard.
- Auto-Copy Verification Code: Copies verification codes automatically.
Browser
- Search Engine: Select the preferred search engine.
- Desktop Page: Enable desktop view for web pages.
Start Page
- Rearrange Pinned Items: Customize the order of pinned items.
Contact Support
Submit a support ticket for assistance.
About
- Version: Displays the app version.
- Build Date: Displays the build date.
Chapter 14: RoboForm Security
The security of our users’ data is of the utmost importance to us.
The next few sections outline the different layers of protection that RoboForm employs.
Encryption
All RoboForm data is packed into a single file encrypted using AES encryption with 256-bit keys. To protect against dictionary,
brute force, or other attacks, we generate encryption keys using the PBKDF2 password hashing algorithm with a random salt
and SHA-256 as a hash function.
All decryption of your RoboForm data happens on your device and not on our servers. The encryption key is derived from the
Master Password and never leaves the client device. This applies for both installed versions of RoboForm as well as web
access.
No RoboForm data can be accessed without the Master Password. We have no way of knowing what your Master
Password is because RoboForm does not transmit it to our servers.
Authentication
As part of our RoboForm Premium subscription, we offer secure sync and backup of encrypted RoboForm data (sync can be
turned off on Windows and Mac).
All RoboForm data that leaves your device is encrypted both in transit and when stored on our servers.
To enable the sync process, our server has to authenticate your RoboForm account credentials. To do this, we use an
authentication hash. The authentication hash is generated from your Master Password. However, we use a different algorithm
than that for deriving the local encryption key. This is how we securely sync without being able to decrypt your underlying data,
nor know what your Master Password is.
To further ensure the security of your account, we offer options for OTP (One Time Password) and 2FA (Two-Factor
Authentication). Read more about how to set up OTP/2FA in Chapter 12: Authenticator.
Secure Sharing and Sending
We use public-private key encryption for our Secure Sharing feature as well as for individual item Sending. This allows you
to provide access to your RoboForm data to trusted recipients with different permission levels without sharing your Master
Password.